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Cancellation slabs
Refund percentage depends on when you cancel
By booking type
Follows the standard slabs above. Non-refundable components (visas, non-cancellable flights, permits) are deducted first.
Up to 6 hours before departure → slab applies. Within 6 hours or after → non-refundable.
Up to 4 hours before pickup → slab applies. Within 4 hours or after → driver fee (25%) is retained.
Subject to IRCTC rules. PMR service fee (₹20/ticket) is non-refundable.
Subject to airline fare rules. Convenience fee is non-refundable. Refunds only after airline processes.
Follows the individual hotel's cancellation policy shown at time of booking.
Refund timelines
- UPI / Wallets: instant to 24 hours
- Debit / Credit Cards: 5-7 business days
- Net Banking: 5-7 business days
- Cash / Cheque bookings: refunded via NEFT within 7-10 days after form submission
Non-refundable cases
- • Cancellation within 24 hours of travel or after departure
- • No-show at pickup point / bus terminal / hotel
- • Visa fees, non-refundable airline segments, permits & entry tickets
- • Bookings cancelled by passenger due to personal reasons on peak dates (Diwali, Christmas, New Year, Holi)
Force majeure & operator cancellations
In case of natural calamity, government restriction, curfew, road blockage, or cancellation by the operator (bus/airline/hotel), PMR Travels shall issue a 100% refund of the paid amount (excluding third-party non-refundable charges) OR provide a credit note valid for 12 months, at the traveller's choice.
How to cancel
- Click the button below and enter your Booking ID + registered phone
- Review your refund estimate
- Confirm cancellation — refund is initiated instantly to your original payment method
This policy is effective from 1 July 2025. PMR Travels reserves the right to amend at any time. Latest version is always available on this page.